Privacy Policy

Last Updated: October 5, 2024

SassyShot respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services.

Information We Collect

Personal Information

  • Name and contact information (email, phone, address)
  • Payment information processed through Stripe (we do not store credit card details)
  • Delivery preferences and dietary restrictions
  • Customer service communications

Automatic Information

  • IP address and device information
  • Browser type and version
  • Website usage patterns and preferences
  • Cookies and tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Manage your subscriptions
  • Process payments securely through Stripe and prevent fraud
  • Provide customer service and support
  • Send order confirmations and shipping updates
  • Improve our products and services
  • Send promotional communications (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell or rent your personal information. We may share your information with:

Service Providers

Stripe (payment processing), shipping companies, and technology providers who help us operate our business.

Legal Requirements

When required by law, court order, or to protect our rights and safety.

Business Transfers

In connection with a merger, acquisition, or sale of our business assets.

Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security assessments
  • Access controls and employee training
  • Secure data storage and backup systems

Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct your information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request data portability
  • File a complaint with regulatory authorities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for website functionality, security, and processing your orders.

Analytics Cookies

Help us understand how you use our website to improve our services.

Marketing Cookies

Used to deliver relevant advertisements and measure their effectiveness.

Preference Cookies

Remember your settings and preferences for a better user experience.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Customer information is kept while you have an active subscription and for a reasonable period after cancellation. Payment information is handled and retained by Stripe per their requirements and applicable laws.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

International Users

If you are located outside the United States, please note that your information will be transferred to and processed in the United States, where our servers are located and our central database is operated.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

For questions about this Privacy Policy or to exercise your rights:

Customer Service: hello@sassyshot.com